• by Admin

Perkom Achieves ISO 27001 and ISO 20000-1 Certifications

Perkom is proud to announce a significant milestone in the company's digital transformation journey by successfully obtaining ISO 27001 and ISO 20000-1 certifications, two globally recognized international standards in information security management and information technology (IT) service management.

This success reaffirms Perkom's commitment to providing secure, reliable, and high-quality technology services, while increasing the trust of customers and business partners in data management and technology service operations.

Amidst the increasing demand for data security and digital system reliability, international certification has become an important indicator in assessing the readiness and professionalism of a technology company.

By obtaining both certifications, Perkom has further strengthened its position as a company capable of providing technology services with international standards.

The Importance of ISO Certification in the Technology Industry

In an increasingly digitized business world, companies are required to be able to manage information and technology services professionally and securely.

ISO standards are one of the global benchmarks that help organizations ensure that their management systems meet international best practices.

The two most important standards in the information technology sector are ISO 27001 and ISO 20000-1.

ISO 27001 focuses on information security management, while ISO 20000-1 focuses on information technology service management. The combination of these two standards provides a strong foundation for companies to maintain data security while ensuring the quality of technology services.

By implementing these standards, companies not only improve system security but also improve operational efficiency and the quality of services provided to customers. 

ISO 27001: International Standard for Information Security

Doc: Perkom ISO 27001 Certification

ISO 27001 certification is a global standard that regulates the Information Security Management System (ISMS).

This standard helps organizations identify, manage, and reduce risks related to information security.

By implementing ISO 27001, Perkom ensures that all information management processes are carried out through a well-structured and controlled system.

This system covers various important aspects such as:

• Customer data protection

• Information access management

• Cybersecurity risk control

• Information security policy

• Security incident handling procedures
  
  

ISO 27001 also emphasizes three key principles in information security, namely confidentiality, integrity, and availability.

With this approach, Perkom is able to ensure that company and customer information is protected from various potential threats such as data leaks, cyber-attacks, and unauthorized access.

ISO 20000-1: Information Technology Service Management Standard

Doc: Perkom ISO 200001 Certification

In addition to focusing on information security, Perkom also strengthens the quality of its technology services through ISO 20000-1 certification.

ISO 20000-1 is an international standard that regulates the IT Service Management System (ITSMS).

This standard ensures that the technology services provided by the company are managed professionally with clear and measurable processes.

Through the implementation of ISO 20000-1, Perkom is able to improve various aspects of technology service management, including:

• More structured IT service management

• More efficient operational processes

• Regular service monitoring and evaluation

• Continuous service quality improvement

With a good service management system, Perkom can provide more consistent, responsive, and customer satisfaction-oriented technology services.

Benefits of ISO Certification for Customers and Business Partners

Perkom's success in obtaining ISO 27001 and ISO 20000-1 certification provides various benefits for customers and business partners.

Some of these benefits include:

1. More Guaranteed Data Security

Customers can feel more secure knowing that the data and information they entrust to Perkom is managed using international standard security systems.

2. More Professional Technology Services

With the implementation of ISO 20000-1, all technology services are managed through clear, measurable, and consistent processes.

3. Higher Confidence

International certification is proof that the company has met global standards in technology system and service management.

4. Improvement in Service Quality

The process of periodic auditing and evaluation in ISO standards encourages companies to continuously improve service quality.

Perkom's Commitment to Digital Transformation

The acquisition of ISO 27001 and ISO 20000-1 certifications is part of Perkom's long-term strategy in supporting secure and sustainable digital transformation.

Perkom recognizes that rapid technological developments also bring new challenges, particularly in terms of information security and technology service management.

Therefore, the company continues to invest in system development, human resource competency improvement, and the implementation of international best practices in company operations.

With a strong management system foundation, Perkom is ready to deliver technology solutions that can help organizations face future digital challenges.

Towards Global Technology Standards

Going forward, Perkom is committed to continuously improving the quality of its services and corporate management systems through a continuous improvement approach.

Achieving ISO 27001 and ISO 20000-1 certification is not the end goal, but rather a strategic step in Perkom's journey to become a technology company that is able to compete at a global level.

With the support of a professional team, a robust security system, and standardized service management, Perkom is ready to become a trusted partner in providing secure, innovative, and high-value technology solutions for customers and business partners.

Author: Ghea Devita

Marketing Communication PT Perkom Indah Murni